Our Team 

Mark Dunford

Principle Agent and Owner

Licensed in: MD, VA, WV​​, NC

Bio: Mark was born and raised in Tidewater Virginia. He attended VCU on a baseball scholarship. He worked as a Territory Sales Manager with Pepsi before relocating to Winchester with Nationwide Insurance.

Education: B.S. Business Administration and Management, Virginia Commonwealth Univ., 1990.

Community activities: Kiwanis Club of Winchester Member, American Cancer Society Relay For Life Volunteer, and Board Member of the Peninsula Muscular Dystrophy Benefit Baseball Tournament.

Hobbies: Mark enjoys golfing, going to Washington Nationals baseball games and spending time with his family.

Phone: 540.665.0911 ext 222

Email: mark@dunfordinsurance.com

Danielle Hicks

Customer Service Manager

Danielle (Short) Hicks has been with the Mark Dunford Agency since March 2015 as a Customer Service Representative. She happily assists our clients with everything from billing questions to policy changes. If you have a question, Danielle either has a ready answer or will get one for you! She works with all lines of insurance including Personal, Commercial and Life Insurance. Danielle enjoys the relationships she builds with our clients and helping them with their specific needs.

Danielle is a Virginia native, born and raised in Winchester, VA. She graduated from John Handley High School in 2012, and still resides in Winchester with her husband, Elijah, and their 3-year-old son Ethan. She enjoys going to community events and spending time with friends and family.


Phone: 540.665.0911 ext 222

Email: danielle@dunfordinsurance.com

Tina Dunford

Office Manager

Tina manages all of our human resource functions, social media, and day to day agency operations.

Tina and Mark have been married since September 1993. They have two daughters, Megan and Madison, and a son-in-law Jesse Ferrell (Megan).

Tina is from Hampton, Virginia, and has over 13 years of experience working in the banking industry. She last worked for BayPort Credit Union in Hampton, Virginia.

Tina enjoys planning fun Agency events and volunteering her time in the community. In her spare time, she enjoys attending paint classes, crafting, traveling, planting flowers and gardening. Most of all she loves spending time with her family no matter what they are doing.

MaKenzie Hizer

Associate Agent

MaKenzie has been with the Mark Dunford Insurance Agency since October of 2019. She specializes in personal lines insurance. She is committed to providing the proper level of coverage and protection at the best rate on what matters most to our clients.


In MaKenzie’s spare time, she likes to be out in nature as often as possible. She is passionate about plants, animals, and photography. She also enjoys her time spent with friends and family.


MaKenzie was born in Charleston, West Virginia, and currently resides in Winchester.

Victoria Menking

Associate Agent

Victoria joined our agency in August.  She has experience in financial services as well as various aspects of customer service.  Victoria is currently working as a full-time Customer Service Representative.  Her main duties are to assist our clients with their policy changes, billing transactions, and policy questions.  Victoria has been a great addition to our team and is looking forward to becoming a licensed agent in the future.  


Victoria grew up in Strasburg Virginia and graduated from Strasburg High School in 2013.   She enjoys spending time with her two children doing crafts, baking, and reading.  She likes spending time outdoors in the fall at corn mazes and pumpkin patches.  She also likes scary movies.



3223 Valley Pike

Winchester, VA 22601

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© 2020 Dunford Insurance. All rights reserved.

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Open M - F 8:30am - 5:00pm

Saturday by Appointment

Closed Sunday