Principle Agent and Owner
Licensed in: MD, VA, WV, NC
Education: B.S. Business Administration and Management, Virginia Commonwealth Univ., 1990.
Bio: Mark was born and raised in Tidewater Virginia. He attended VCU on a baseball scholarship. He worked as a Territory Sales Manager with Pepsi before relocating to Winchester with Nationwide Insurance.
Hobbies: Mark enjoys golfing, going to Washington Nationals baseball games and spending time with his family.
Community activities: Kiwanis Club of Winchester Member, American Cancer Society Relay For Life Volunteer, and Board Member of the Peninsula Muscular Dystrophy Benefit Baseball Tournament.
Phone: 540.665.0911 ext 225
Tina manages all of our human resource functions, social media, and day to day agency operations.
Bio: Tina is from Hampton, Virginia, and has over 13 years of experience working in the banking industry. She last worked for BayPort Credit Union in Hampton, Virginia. Tina and Mark have been married since September 1993. They have two daughters, Megan and Madison, and a son-in-law Jesse Ferrell.
Hobbies: Tina enjoys planning fun Agency events and volunteering her time in the community. In her spare time, she enjoys attending paint classes, crafting, traveling, planting flowers and gardening. Most of all she loves spending time with her family no matter what they are doing.
Customer Service Manager
Danielle Hicks has been with the Mark Dunford Agency since March 2015 as a Customer Service Representative. She happily assists our clients with everything from billing questions to policy changes. If you have a question, Danielle either has a ready answer or will get one for you! She works with all lines of insurance including Personal, Commercial and Life Insurance. Danielle enjoys the relationships she builds with our clients and helping them with their specific needs.
Bio: Danielle is a Virginia native, born and raised in Winchester, VA. She graduated from John Handley High School in 2012, and still resides in Winchester with her husband, Elijah, and their 3-year-old son Ethan.
Hobbies: She enjoys going to community events, thrifting and spending time with friends and family.
Phone: 540.665.0911 ext. 222
Kenzie has been with the Mark Dunford Insurance Agency since October of 2019. She specializes in personal lines of insurance. She is committed to providing the proper level of coverage and protection at the best rate on what matters most to our clients.
Bio: Kenzie was born in Charleston, West Virginia, and currently resides in Winchester.
Hobbies: In Kenzie’s spare time, she likes to be out in nature as often as possible. She is passionate about plants, animals, and photography. She also enjoys her time spent with friends and family.
Phone: 540.665.0911 ext. 224
Customer Service Representative
Stefany joined our agency in March 2021. Stefany's main duties are to assist our clients with their policy changes, billing transactions, and policy questions. She has been a great addition to our team and has helped us reach out to our Latino clientele.
Bio: Stefany grew up in Winchester, Virginia and graduated from Millbrook High School in 2016. She came back to the area after graduating from JMU in 2020.
Hobbies: She enjoys spending time with her family cooking, reading and exploring the outdoors.
Phone: 540.665.0911 ext. 221