Our Team 

Mark Dunford

Principle Agent and Owner

Licensed in: MD, VA, WV​​

Bio: Mark was born and raised in Tidewater Virginia. He attended VCU on a baseball scholarship. He worked as a Territory Sales Manager with Pepsi before relocating to Winchester with Nationwide Insurance.

Education: B.S. Business Administration and Management, Virginia Commonwealth Univ., 1990.

Community activities: Kiwanis Club of Winchester Member, American Cancer Society Relay For Life Volunteer, and Board Member of the Peninsula Muscular Dystrophy Benefit Baseball Tournament.

Hobbies: Mark enjoys golfing, going to Washington Nationals baseball games and spending time with his family.

Phone: 540.665.0911 ext 222

Email: mark.dunford@nationwide.com

Danielle Hicks

Customer Service Representative

Danielle (Short) Hicks has been with the Mark Dunford Agency since March 2015 as a Customer Service Representative. She happily assists our clients with everything from billing questions to policy changes. If you have a question, Danielle either has a ready answer or will get one for you! She works with all lines of insurance including Personal, Commercial and Life Insurance. Danielle enjoys the relationships she builds with our clients and helping them with their specific needs.

Danielle is a Virginia native, born and raised in Winchester, VA. She graduated from John Handley High School in 2012, and still resides in Winchester with her husband, Elijah, and their 3-year-old son Ethan. She enjoys going to community events and spending time with friends and family.


Phone: 540.665.0911 ext 222

Email: danielle.hicks@nationwide.com 

Tina Dunford

Office Manager

Tina manages all of our human resource functions, social media, and day to day agency operations.  Tina has been married to her husband Mark for 25 years.  Tina and Mark have two daughters; Megan and Madison.  She is from Hampton Virginia and has over ten years experience working in the banking industry.  She last worked for the Bayport Credit Union in Hampton Virginia.


Tina enjoys planning agency events and volunteering her time in the community.  In her spare time, she likes to spend time gardening and working with flowers in her yard.


Phone: 540.665.0911

Email: tina.dunford@nationwide.com



3223 Valley Pike

Winchester, VA 22601

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Open M - F 8:30am - 5:00pm

Saturday by Appointment

Closed Sunday